Privacy Policy — Arrow Zoo: Escape & Rescue

This Privacy Policy explains how Amit Debnath, an individual developer operating as LiteMind Studio ("we", "us"), handles information when you play Arrow Zoo: Escape & Rescue (the "Game") on Android, available on Google Play (package com.litemindstudio.arrowzoo). It explains what data is collected, why, who receives it, how long it is kept and the choices you have. It is written to meet Google Play's requirements and laws such as the EU and UK GDPR, US state privacy laws (including California's CCPA/CPRA) and India's Digital Personal Data Protection Act, 2023.

The Game is for players aged 18 and over.

1. Who we are

The Game is made by Amit Debnath, an individual developer in Kolkata, West Bengal, India, who publishes games and apps as LiteMind Studio (not a registered company). We are responsible for the data handling described here.

Contact: support@litemindstudio.com · https://litemindstudio.com — we reply within 30 days.

2. Information we collect

2.1 Information you give us

The Game has no sign-up, login or in-game form. If you email us at support@litemindstudio.com, we receive your email address and whatever you choose to write or attach, and use it only to answer you.

2.2 Information stored on your device

The Game saves your progress on your phone: levels cleared, stars, coins, animals rescued in My Zoo, Daily Rescue streak, settings (sound, vibration, grid lines), tutorial and intro cards seen, and whether you bought "Remove ads". We don't upload this data ourselves; it leaves your device only through cloud save (section 2.4) or Android backup. Uninstalling the Game deletes it.

Android backup: if you have turned on Android's own backup to your Google account, Android may include the Game's progress and settings in that backup. This is controlled by you in Android settings and handled by Google, not by us.

2.3 Analytics and crash reports (Google Firebase)

We use Firebase Analytics, Firebase Crashlytics and Firebase Remote Config to understand how the Game is played, fix crashes, and tune difficulty and ad pacing without an app update.

We do not use this data to identify you personally. How long it is kept is set out in section 9.

2.4 Google Play Games Services (optional)

If you sign in to Google Play Games, Google shares your Play Games profile (gamer name and avatar) with the Game and stores your achievements, leaderboard scores and cloud save (your progress file) in your Google account. Leaderboard scores may be visible to other players as set in your Play Games settings. You can play without signing in. You manage or delete this data in the Google Play Games app (Profile → Settings).

2.5 Advertising (Google AdMob)

To show any ad, Google AdMob may collect your advertising ID, IP address, device information and ad interactions to show, measure and (where allowed) personalise ads, and to prevent fraud. On Android versions that support it, Google's ads software may also use Android's own ad privacy features (Topics and attribution reporting), which you control in Android's ad privacy settings. How the ads work in the Game is described in section 4.

2.6 Purchases (Google Play Billing)

"Remove ads" is a one-time in-app purchase processed entirely by Google Play. We never see your payment card or bank details. Google tells the Game that the purchase is owned so it can remove the ads; we receive order information (such as an order ID, price and country) in Google Play Console for accounting, refunds and tax.

2.7 Device features and permissions

The Game asks for no permissions that need your approval: no location, contacts, camera, microphone or storage access.

• Vibration: haptic feedback when you play. You can turn it off in Settings.
• Internet and network status: for ads, analytics, crash reports, Play Games and purchases. Levels are made on your device, so the puzzles themselves don't need a connection.
• Google Play Billing: for the "Remove ads" purchase.
• Advertising ID and Android ad services: added by Google's ads software (section 2.5).
• Background work: Google's libraries may briefly keep the device awake to finish sending analytics or crash reports.

4. Ads and ad-supported features

The Game is free and supported by ads from Google AdMob:

• A banner at the bottom of the screen.
• Full-screen ads between levels.
• Optional rewarded ads ("Watch a short ad"), which you choose to watch for:
  • a hint that shows an arrow that can fly off now (hints can also be paid for with coins you earn by playing);
  • "Keep going" after a failed level: one more heart, or 20 more seconds on a timed level;
  • double coins at the end of a level.

A reward is given only after the ad finishes. Rewarded ads are offered only when an ad is ready, which needs an internet connection; we cannot guarantee that one is always available.

The "Remove ads" purchase turns off the banner and the full-screen ads between levels. Rewarded ads stay available, because you choose to watch them.

5. Third-party services

All of these are operated by Google LLC / Google Ireland Limited and process data under their own terms:

• Firebase: https://firebase.google.com/support/privacy
• AdMob and ads: https://policies.google.com/technologies/ads
• How Google uses data from apps: https://policies.google.com/technologies/partner-sites
• Google Privacy Policy (Play Games, Play Billing): https://policies.google.com/privacy

We do not receive any information that directly identifies you from these services.

6. How we use information

• Show ads that keep the Game free (personalised only where allowed)
• Understand how the Game is played to balance levels and decide what to improve
• Find and fix crashes to keep the Game stable
• Deliver and restore the "Remove ads" purchase
• Answer your emails and support requests
• Keep the Game working and prevent ad fraud and abuse
• Comply with legal requirements and Google Play policies

7. Legal bases (EEA / UK users)

• Consent: personalised ads, and storing or reading information on your device for analytics and ads, through the consent form.
• Legitimate interests: analytics and crash reporting to keep the Game working and improve it; showing non-personalised ads to keep the Game free; fraud prevention.
• Contract: delivering the "Remove ads" purchase you bought.
• Your request: answering emails you send us.

8. How information is shared

• Service providers: data is shared only with the Google services in section 5.
• Legal compliance: we may disclose information if the law requires it.
• No sale for money: we do not sell, rent or trade your personal data, and we do not share it with data brokers. Under some US state laws, personalised advertising may count as "sharing" or "targeted advertising"; you can opt out as described in section 3.

9. Data retention

10. International transfers

Google's servers are located worldwide, including in the United States. Transfers take place under legally recognised safeguards such as the EU Standard Contractual Clauses.

11. Security

Data is sent to Google's services over encrypted connections (HTTPS). No method of transmission or storage is completely secure, but we use the protections provided by Google's platforms and keep the data we handle to a minimum.

12. Age requirement

The Game is intended for players aged 18 and over. We do not knowingly collect personal data from anyone under 18.

The Game has no accounts and never asks your age, so we cannot tell who is under 18. If someone under 18 has played the Game:

• Emails sent to us: if we learn they came from someone under 18, we will delete them promptly.
• Data on the device: remove it by uninstalling the Game.
• Play Games data: cloud save, achievements and scores can be deleted in the Google Play Games app.
• Analytics, crash and advertising data held by Google: we cannot identify or delete one person's records (see section 13.3). It is deleted automatically after the periods in section 9.

13. Your choices and rights

13.1 Privacy choices

• Settings → Privacy options (shown where Google's controls apply, such as the EEA, UK, Switzerland and US states with privacy laws): review or change your consent and ad choices.
• Android ad settings: reset or delete your advertising ID, or opt out of personalised ads.
• "Remove ads": turns off the banner and the full-screen ads between levels.
• Play Games: the Game works without signing in.

13.2 Data on your device

Uninstalling the Game, or clearing its storage in Android settings, removes the progress stored on your phone. Cloud save, achievements and scores stay in your Play Games account until you delete them in the Google Play Games app.

13.3 Analytics, crash and advertising data held by Google

We cannot find or delete one person's analytics, crash or advertising records: the Game has no accounts, and this data is not linked to your name, email address or Google account. What you can do:

1. Limit new data: where the consent form is shown, withdraw consent in Settings → Privacy options.
2. Reset or delete your advertising ID in Android settings, so past advertising data is no longer linked to your device.
3. Let old data expire: it is deleted automatically after the periods in section 9.
4. Ask us: email support@litemindstudio.com. We will reply within 30 days and explain what we hold and what we can and cannot do.

13.4 General rights

Depending on where you live, you may have the right to access, correct, delete, restrict or object to processing of your personal data, the right to data portability, the right to withdraw consent at any time (without affecting earlier processing), the right not to be discriminated against for using these rights, and the right to complain to your local data protection authority. Contact us to use these rights. Because we don't collect your name or email, we usually cannot link records held by Google to you (see section 13.3).

14. Additional regional disclosures

14.1 GDPR (EEA and UK)

See section 7 for our legal bases. You can withdraw consent at any time in Settings → Privacy options.

14.2 US state privacy laws (California, Virginia, Colorado, Connecticut and others)

We do not sell personal information for money. Personalised ads may count as "sharing" or "targeted advertising" under these laws. You can opt out in Settings → Privacy options, or in your Android ad settings. You also have the right to know, delete and correct your personal information. Contact support@litemindstudio.com.

14.3 India (Digital Personal Data Protection Act, 2023)

You can withdraw consent at any time, as easily as you gave it. For any grievance about how your data is handled, contact our grievance officer:

Amit Debnath — support@litemindstudio.com — we respond within 30 days.

15. Changes to this policy

We may update this policy when the Game or the law changes. The new version will be posted at this address with a new "Last updated" date. Significant changes will also be announced in the Game or on the Google Play listing.

By installing or playing Arrow Zoo, you acknowledge that you have read and understood this Privacy Policy.